Kontak Recruitment
Cape Town, Western Cape, South Africa
Head of Operations: Technical IT / ISP / Telecommunications
R700 000 per annum
Cape Town CBD
Preference will be given to EE candidates
The purpose of this position is to take overall responsibility for the performance and ongoing development of the call centre, ensuring delivery of contractual obligations, client relationship development and ensuring growth and developing in this Technical/ ISP environment.
Requirements:Minimum 10 years operations management experience, with at least 3 years in a senior managerial position in an ISP environment including routing, switching and security knowledge.Must have a broadband technology background. Must have an ITIL qualificationProficient in internationally accepted methodologies, processes and operational frameworks, such as ITIL.Understanding of Contact Centre or Service Desk Centre Industry in terms of how people and technology work together for business optimizationExperience in the development and adherence of policies, procedures and processesExperience in the development of SLA’s
Must be willing to start work early and be willing to work in a nightshift
The Key Performance Areas:Technical ManagementMaintaining high levels of technical understanding and support to the operation.
Operations ManagementPolicies, Procedures, Reports, Projects and Reports.
Leadership and People ManagementStrategic Leadership fostering teamwork, effective communication, compliance and performance management.
Training and DevelopmentUp-skill and Motivate with effective leadership, mentoring, coaching and performance improvement.
Financial Performance ManagementEnsure sustained and profitable financial growth. Budget management. SLA and Contract Management.
Client RelationshipsMain point of contact for the Client to ensure collaboration of operational goals and vision.
Apr 18, 2018
Permanent
Head of Operations: Technical IT / ISP / Telecommunications
R700 000 per annum
Cape Town CBD
Preference will be given to EE candidates
The purpose of this position is to take overall responsibility for the performance and ongoing development of the call centre, ensuring delivery of contractual obligations, client relationship development and ensuring growth and developing in this Technical/ ISP environment.
Requirements:Minimum 10 years operations management experience, with at least 3 years in a senior managerial position in an ISP environment including routing, switching and security knowledge.Must have a broadband technology background. Must have an ITIL qualificationProficient in internationally accepted methodologies, processes and operational frameworks, such as ITIL.Understanding of Contact Centre or Service Desk Centre Industry in terms of how people and technology work together for business optimizationExperience in the development and adherence of policies, procedures and processesExperience in the development of SLA’s
Must be willing to start work early and be willing to work in a nightshift
The Key Performance Areas:Technical ManagementMaintaining high levels of technical understanding and support to the operation.
Operations ManagementPolicies, Procedures, Reports, Projects and Reports.
Leadership and People ManagementStrategic Leadership fostering teamwork, effective communication, compliance and performance management.
Training and DevelopmentUp-skill and Motivate with effective leadership, mentoring, coaching and performance improvement.
Financial Performance ManagementEnsure sustained and profitable financial growth. Budget management. SLA and Contract Management.
Client RelationshipsMain point of contact for the Client to ensure collaboration of operational goals and vision.
Kontak Recruitment
Bryanston, Sandton, South Africa
Data Modeller/ Analytics Consultant (EKE178)
Bryanston
R625 000 per annum
Preference give to EE candidates
Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content
5-6 years’ experience
Understanding key market sectors
Significant consultancy/analytics gained from credit industry
Knowledge of credit modelling, credit risk strategy and credit risk solutions
Global information services company specialising in credit services, decision analytics, marketing and consumer services
Responsible for determining client requirements for decision solutions across full range of business line analytics solutions
Ensure client relationships are productive, professional and mutually beneficial
Proposal development, analytics road map and selling analytics services into client engagements
Consulting
Engage, identify problems and define, design and deliver analytics solutions
Support team – conduct business reviews to define requirements
Present proposals – analytics solutions
Define/design analytics solutions for new business and customer management
Present to clients
Work on research and development projects
Develop innovative analytical solutions and methodologies
Project Management
Develop project proposals indicating client needs, consultant deliverables and applicable fees
Work with expert team ensuring delivery
Pre sales and sales support
Support conversion and feasibility studies
Product and business knowledge
Identify business issues
Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing
Manage client relationships
Please email CV to recruitment@kontak.co.za and quote EKE178 in the subject line OR
Apply online at https://goo.gl/kfqKB8
#data #modeller #analytics #credit #risk #solutions #maths #stats #jobs #consultant #Johannesburg
Apr 12, 2018
Permanent
Data Modeller/ Analytics Consultant (EKE178)
Bryanston
R625 000 per annum
Preference give to EE candidates
Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content
5-6 years’ experience
Understanding key market sectors
Significant consultancy/analytics gained from credit industry
Knowledge of credit modelling, credit risk strategy and credit risk solutions
Global information services company specialising in credit services, decision analytics, marketing and consumer services
Responsible for determining client requirements for decision solutions across full range of business line analytics solutions
Ensure client relationships are productive, professional and mutually beneficial
Proposal development, analytics road map and selling analytics services into client engagements
Consulting
Engage, identify problems and define, design and deliver analytics solutions
Support team – conduct business reviews to define requirements
Present proposals – analytics solutions
Define/design analytics solutions for new business and customer management
Present to clients
Work on research and development projects
Develop innovative analytical solutions and methodologies
Project Management
Develop project proposals indicating client needs, consultant deliverables and applicable fees
Work with expert team ensuring delivery
Pre sales and sales support
Support conversion and feasibility studies
Product and business knowledge
Identify business issues
Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing
Manage client relationships
Please email CV to recruitment@kontak.co.za and quote EKE178 in the subject line OR
Apply online at https://goo.gl/kfqKB8
#data #modeller #analytics #credit #risk #solutions #maths #stats #jobs #consultant #Johannesburg
Kontak Recruitment
Bryanston, Sandton, Gauteng, South Africa
Analytics Consultant
Bryanston
R840 000 per annum
Preference give to EE candidates
Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content
5-10 years’ experience
Understanding key market sectors
Significant consultancy/analytics gained from credit industry
Knowledge of credit modelling, credit risk strategy and credit risk solutions
Global information services company specialising in credit services, decision analytics, marketing and consumer services
Responsible for determining client requirements for decision solutions across full range of business line analytics solutions
Ensure client relationships are productive, professional and mutually beneficial
Proposal development, analytics road map and selling analytics services into client engagements
Consulting
Engage, identify problems and define, design and deliver analytics solutions
Support team – conduct business reviews to define requirements
Present proposals – analytics solutions
Define/design analytics solutions for new business and customer management
Present to clients
Work on research and development projects
Develop innovative analytical solutions and methodologies
Project Management
Develop project proposals indicating client needs, consultant deliverables and applicable fees
Work with expert team ensuring delivery
Pre sales and sales support
Support conversion and feasibility studies
Product and business knowledge
Identify business issues
Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing
Manage client relationships
#analytics #credit #risk #solutions #maths #stats #jobs #consultant #johannesburg
Apr 11, 2018
Permanent
Analytics Consultant
Bryanston
R840 000 per annum
Preference give to EE candidates
Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content
5-10 years’ experience
Understanding key market sectors
Significant consultancy/analytics gained from credit industry
Knowledge of credit modelling, credit risk strategy and credit risk solutions
Global information services company specialising in credit services, decision analytics, marketing and consumer services
Responsible for determining client requirements for decision solutions across full range of business line analytics solutions
Ensure client relationships are productive, professional and mutually beneficial
Proposal development, analytics road map and selling analytics services into client engagements
Consulting
Engage, identify problems and define, design and deliver analytics solutions
Support team – conduct business reviews to define requirements
Present proposals – analytics solutions
Define/design analytics solutions for new business and customer management
Present to clients
Work on research and development projects
Develop innovative analytical solutions and methodologies
Project Management
Develop project proposals indicating client needs, consultant deliverables and applicable fees
Work with expert team ensuring delivery
Pre sales and sales support
Support conversion and feasibility studies
Product and business knowledge
Identify business issues
Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing
Manage client relationships
#analytics #credit #risk #solutions #maths #stats #jobs #consultant #johannesburg
Pro Placement
Bloemfontein, Free State, South Africa
Section Engineer (Shafts):
A well-established company within the Mining Industry based in the Free State is looking to employ a Section Engineer.
Requirements:
University Degree/National Diploma in Mechanical or Electrical Engineering
At least 4 years’ experience within the mining industry
At least 2 years’ experience in a managerial/supervisory capacity
Government Certificate of Competency for Mines and Works
Computer literate
Valid drivers’ license
Should you meet the above requirements, please apply along with a photo of yourself in professional attire and your CV.
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
Apr 03, 2018
Permanent
Section Engineer (Shafts):
A well-established company within the Mining Industry based in the Free State is looking to employ a Section Engineer.
Requirements:
University Degree/National Diploma in Mechanical or Electrical Engineering
At least 4 years’ experience within the mining industry
At least 2 years’ experience in a managerial/supervisory capacity
Government Certificate of Competency for Mines and Works
Computer literate
Valid drivers’ license
Should you meet the above requirements, please apply along with a photo of yourself in professional attire and your CV.
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.