Head of Operations: Technical IT / ISP / Telecommunications R700 000 per annum Cape Town CBD Preference will be given to EE candidates   The purpose of this position is to take overall responsibility for the performance and ongoing development of the call centre, ensuring delivery of contractual obligations, client relationship development and ensuring growth and developing in this Technical/ ISP environment.   Requirements:Minimum 10 years operations management experience, with at least 3 years in a senior managerial position in an ISP environment including routing, switching and security knowledge.Must have a broadband technology background. Must have an ITIL qualificationProficient in internationally accepted methodologies, processes and operational frameworks, such as ITIL.Understanding of Contact Centre or Service Desk Centre Industry in terms of how people and technology work together for business optimizationExperience in the development and adherence of policies, procedures and processesExperience in the development of SLA’s Must be willing to start work early and be willing to work in a nightshift   The Key Performance Areas:Technical ManagementMaintaining high levels of technical understanding and support to the operation. Operations ManagementPolicies, Procedures, Reports, Projects and Reports. Leadership and People ManagementStrategic Leadership fostering teamwork, effective communication, compliance and performance management. Training and DevelopmentUp-skill and Motivate with effective leadership, mentoring, coaching and performance improvement. Financial Performance ManagementEnsure sustained and profitable financial growth. Budget management. SLA and Contract Management. Client RelationshipsMain point of contact for the Client to ensure collaboration of operational goals and vision.

Data Modeller/ Analytics Consultant (EKE178) Bryanston R625 000 per annum   Preference give to EE candidates   Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content 5-6 years’ experience Understanding key market sectors Significant consultancy/analytics gained from credit industry Knowledge of credit modelling, credit risk strategy and credit risk solutions   Global information services company specialising in credit services, decision analytics, marketing and consumer services   Responsible for determining client requirements for decision solutions across full range of business line analytics solutions Ensure client relationships are productive, professional and mutually beneficial   Proposal development, analytics road map and selling analytics services into client engagements Consulting Engage, identify problems and define, design and deliver analytics solutions Support team – conduct business reviews to define requirements Present proposals – analytics solutions Define/design analytics solutions for new business and customer management Present to clients Work on research and development projects Develop innovative analytical solutions and methodologies Project Management Develop project proposals indicating client needs, consultant deliverables and applicable fees Work with expert team ensuring delivery Pre sales and sales support Support conversion and feasibility studies Product and business knowledge Identify business issues Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing Manage client relationships   Please email CV to recruitment@kontak.co.za and quote EKE178 in the subject line OR Apply online at https://goo.gl/kfqKB8     #data #modeller #analytics #credit #risk #solutions #maths #stats #jobs #consultant #Johannesburg    

Analytics Consultant Bryanston R840 000 per annum   Preference give to EE candidates   Degree/equivalent (B.Sc. Maths/Stats) with high mathematical content 5-10 years’ experience Understanding key market sectors Significant consultancy/analytics gained from credit industry Knowledge of credit modelling, credit risk strategy and credit risk solutions   Global information services company specialising in credit services, decision analytics, marketing and consumer services   Responsible for determining client requirements for decision solutions across full range of business line analytics solutions Ensure client relationships are productive, professional and mutually beneficial   Proposal development, analytics road map and selling analytics services into client engagements Consulting Engage, identify problems and define, design and deliver analytics solutions Support team – conduct business reviews to define requirements Present proposals – analytics solutions Define/design analytics solutions for new business and customer management Present to clients Work on research and development projects Develop innovative analytical solutions and methodologies Project Management Develop project proposals indicating client needs, consultant deliverables and applicable fees Work with expert team ensuring delivery Pre sales and sales support Support conversion and feasibility studies Product and business knowledge Identify business issues Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing Manage client relationships   #analytics #credit #risk #solutions #maths #stats #jobs #consultant #johannesburg

Section Engineer (Shafts): A well-established company within the Mining Industry based in the Free State is looking to employ a Section Engineer.   Requirements: University Degree/National Diploma in Mechanical or Electrical Engineering At least 4 years’ experience within the mining industry At least 2 years’ experience in a managerial/supervisory capacity Government Certificate of Competency for Mines and Works Computer literate Valid drivers’ license   Should you meet the above requirements, please apply along with a photo of yourself in professional attire and your CV. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.