Call Centre Consultant

  • Ezulwini Staffing Services
  • Johannesburg, Gauteng, South Africa
  • Apr 18, 2017
Permanent Call Centre

Job Description

Well established Inbound call centre requires 2/3 well spoken, goal focused candidates who are able to interact with customers on a daily basis.

JOB RESPONSIBILITIES:

  • Have a clear and confident speaking voice
  • Be able to offer polite and courteous assistance in a phone conversation
  • Deal with any manner of calls in a highly professional way,,
  • Act as the first point of telephone contact for a customer and handle complaints in a diplomatic way
  • Accurately update customer records with correct information,
  • Answer all queries quickly and efficiently and try to understand a callers point of view and listen to and empathise with them.
  • Have the ability to respond and adapt to the needs of all customers and quickly processing information.

REQUIREMENTS:

  • Grade 11 or Higher
  • Experience an advantage
  • Training will be provided to those without experience
  • This a good opportunity for Matriculants and school leavers

 

Call us on 011 048 8127 whatsapp 081 417 2006

Reference

5565

Job Level

Junior

Salary Range

R5 000 - R10 000 per month