Call Centre Collections Agents

  • HTN Attorneys
  • 26 Girton Road, Parktown, Johannesburg, 2193, South Africa
  • Sep 25, 2018
Permanent Call Centre Legal

Job Description

HTN Attorneys requires Collections Consultants, preferably with experience, to join a high-performance call centre environment.

Collections Consultants are responsible for calling customers to make arrangements to pay their outstanding debt.

The call centre is located in Parktown, 26 Girton Road. Situated in the MTN Building, 3rd Floor.

HTN is a reputable company with clients in the banking, retail and telecoms industries.

 

Job Description

Make and receive calls to debtors to make payment arrangements regarding their outstanding debt, by using the applicable systems (Excalibur, Collect Smart)

Ensure that you meet & exceed the daily, weekly & monthly operational targets and standards

Ensure that you act with the utmost care, caution & respect towards debtors & clients of HTN Attorneys

Ensure that you act within the parameters as set out within the DCA & NCA at all times and minimize the exposure of the company for complaints at any of the councils

Create & sustain a cohesive working environment & ensure a clean & safe working environment at all times

Job Level

Director / Executive

Salary Range

R1 000 - R5 000 per month