Client Services Executive

  • Execz® Executive Placements
  • Constantia Street, Culemborg Park, Randfontein, West Rand, South Africa
  • Jul 11, 2018
Permanent Administration Insurance

Job Description

Location:

Constantia - West Rand, Johannesburg

Duration:

Permanent

Start Date:

Immediate

Type of Business:

Specialised Insurance

Remuneration:

R10000-R15000 HIGHLY NEGOTIABLE Dependent on Experience

 

Purpose of the Job:

The candidate will be working in the underwriting department, with tasks that include client services and general administration on current policies. Here we are looking for someone who is extremely friendly and who will be able to learn our system quickly.

 

Main Functions:

  • Build Continuous relationships with clients in order to identify their needs
  • Answer client phone calls and emails on a daily basis; get back to clients in a timely manner
  • Maintain contact with clients to assist with any questions regarding their short term insurance policy
  • Provide highly detailed information on the company’s various products and services
  • Update the system and data base with new information obtained from the client
  • Create and maintain client files
  • Take responsibility for the annual renewal of client policies
  • Retail clients who are moving to another insurer. Convince the client to stay with the company and negotiate new premiums in order to retain the client
  • Problem resolution with clients in regard to any issues that arise due to changes to the client’s short term insurance policy
  • Follow up with all client requests and provide detailed noted in the system to track all work done

 

Requirements:

  • Female (age between 22 – 30)
  • Excellent matric results and varsity academic records (At least 1 A and a few B’s
  • Any COMPLETED BComm degree (we will consider BA if candidate excelled)
  • Very presentable – position requires meeting with clients
  • Salary: 100% negotiable – depending on qualification, age, experience etc.
  • Fluent in English and Afrikaans- NOT Negotiable and very well spoken
  • Excellent VERBAL and WRITTEN communication skills in both English and Afrikaans
  • Fully computer literate-Energetic with a positive and friendly attitude
  • Professional and very presentable
  • Logical thinker
  • Self-Motivated
  • Meticulous attention to detail
  • Figure Orientated
  • Must be able to provide excellent client services
  • NO Relevant experience required- GRADUATES are welcome as an intensive 3 month training will be provided

Reference

Execz®208

Job Level

Skilled

Salary Range

R10 000 - R15 000 per month