Debt Collections Call Centre Agents

  • HTN Attorneys
  • 26 Girton Road, Parktown, Johannesburg, Gauteng, 2193, South Africa
  • Sep 18, 2018
Permanent Call Centre Customer Service Legal Telecommunications

Job Description

HTN Attorneys requires Collections Consultants, preferably with experience, to join a high-performance call centre environment.

Collections Consultants are responsible for calling customers to make arrangements to pay their outstanding debt.

Job Description

Make and receive calls to debtors to make payment arrangements regarding their outstanding debt, by using the applicable systems (Excalibur, Collect Smart)

Ensure that you meet & exceed the daily, weekly & monthly operational targets and standards

Ensure that you act with the utmost care, caution & respect towards debtors & clients of HTN Attorneys

Ensure that you act within the parameters as set out within the DCA & NCA at all times and minimize the exposure of the company for complaints at any of the councils

 

Job Level

Junior

Salary Range

R1 000 - R5 000 per month