PURPOSE OF THE POSITION:
To setup, configure, Install, Train, Upgrade, Maintain and Support The Client approved IT Software Systems at Retail and to provide expert guidance on the use of Client Retail Systems to Retailers.
KEY PERFORMANCE AREAS
Attend to and resolve all IT calls relating to Hardware and Software
Attend to System Upgrades, rollouts and store openings.
Manage the IT scanning and SIGMA systems conversion projects
Advising Retailers on the effective use of Retail Systems
Provide training to Retailers and Operators at stores
Analysis store operations on systems to ensure stores get optimal results
Implement and monitor systems and control checklist at Retail
Guide, encourage and assist retailers to make use of their IT Systems
Ensure required administrative duties are performed
Manage all IT related Project work at Retail
Troubleshoot and resolve system related problems/issues at store level
Complete system audits and development plans at store level
Implement and maintain existing and new system standards at Retail
Project Management / Training Skills Advantageous
Good interpersonal skills
Ability to work under pressure and meet project deadlines
Ability to travel long distances and spend time away from home
Willing to work after hours and weekends when needed
Good communication skills (written and verbal)
Good FMCG Retail business knowledge advantageous
Excellent knowledge of Client Retail Systems
At least 2-3 years’ experience as a Retail Systems Administrator or field service supporter
Working knowledge of MS Server/Desktop systems
Hardware and software infrastructure implementation and maintenance skills
Ability able to work unsupervised
Good Analytical & Decision Making Skills
Ability to perform change management
Pastel accounting experience advantageous
Prior experience may compensate for qualifications not met and all appointments are subject to our Affirmative action policy
As the labour market diversifies and changes, it becomes increasingly difficult to recruit and develop staff in compliance with the various labour laws. MJM Recruitment takes pride in helping our clients to get through the many pitfalls that lay ahead, and by doing this we have become partners to various multi national organisations.
MJM Recruitment has the resources, knowledge and expertise to provide a total staffing solution and has taken this opportunity to demonstrate its capabilities and customised services.
MJM Recruitment will provide clients with an innovative and hi-tech solution to all resourcing requirements. By profiling positions into strategic competencies aligned to company visions, recruitment is accurate and successful. MJM Recruitment takes the clients culture into consideration when recruiting thus making social adjustments easier.