COUNTER SALES (EHC 269)
R10 000 – R13 000 per month CTC
--Providing direct support to the Sales Team in the on-going development of existing and prospective customers to ensure that the branch is able to meet its sales and growth targets.
--Achieving team and individual sales targets as set by the Sales Manager within the agreed time scale.
--Providing an exceptional level of service to prospective customers including greeting walk in customer on the counter and telephonically.
--Assisting customers in understanding our products range and offer a variety of product related solutions to fit their needs, whilst generating sales and continuing to achieve sales targets.
--Answering all incoming customer calls in a professional and efficient manner.
--Maximising sales by continually expanding orders and up selling on all incoming and outgoing calls.
--Conducting follow up calls on a daily basis regarding quotations sent to customers who have expressed an interest in our products and respond to customer emails in a professional manner.
--Receiving and processing sales orders in an efficient and accurate manner, as well as providing order status updates to customers.
--Receiving payments, writing receipts and deposits money received into company bank account.
--Issuing and receiving of stock, sorts and files records.
--Liaise between stores, inventory, procurement and customers to efficiently answer general enquiries concerning deliveries.
--Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, escalate matters to the Ops & Risk Manager and log them into ISO.
--Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
--Ensure that the external sales team are kept informed of any developments relevant to their accounts by collecting and reporting post sales customer information and issues.
--One to three years’ experience in the security industry.
--Excellent communication skills
--Must be computer literate.
Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.