Counter Sales in Security

  • Kontak Recruitment
  • Johannesburg, Gauteng, South Africa
  • May 16, 2017
Permanent Sales Security

Job Description

COUNTER SALES (EHC 269)

JHB CBD

R10 000 – R13 000 per month CTC

 

--Providing direct support to the Sales Team in the on-going development of existing and prospective  customers to ensure that the branch is able to meet its sales and growth targets.

--Achieving team and individual sales targets as set by the Sales Manager within the agreed time scale.

--Providing an exceptional level of service to prospective customers including greeting walk in customer on the counter and telephonically.

--Assisting customers in understanding our products range and offer a variety of product related solutions to fit their needs, whilst generating sales and continuing to achieve sales targets.

--Answering all incoming customer calls in a professional and efficient manner.

--Maximising sales by continually expanding orders and up selling on all incoming and outgoing calls.

--Conducting follow up calls on a daily basis regarding quotations sent to customers who have expressed an interest in our products and respond to customer emails in a professional manner.

--Receiving and processing sales orders in an efficient and accurate manner, as well as providing order status updates to customers.

--Receiving payments, writing receipts and deposits money received into company bank account.

--Issuing and receiving of stock, sorts and files records.

--Liaise between stores, inventory, procurement and customers to efficiently answer general enquiries concerning deliveries.

--Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, escalate matters to the Ops & Risk Manager and log them into ISO.

--Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.

--Ensure that the external sales team are kept informed of any developments relevant to their accounts by collecting and reporting post sales customer information and issues.

 

MINIMUM SKILLS

--Matric Certificate.

--One to three years’ experience in the security industry.

--Excellent communication skills

--Must be computer literate.

Reference

EHC 269

Job Level

Junior

Salary Range

R10 000 - R15 000 per month