Vehicle Administrator And Receptionist EHC279

  • Kontak Recruitment
  • Kempton Park, Gauteng, South Africa
  • May 12, 2017
Permanent Administration

Job Description

Vehicle Administrator and Receptionist

Kempton park

R12000 – R15000 per month

 

Grade 12

Computer literate

At least 2 year working experience in automotive industry

Excel(intermediate)

 

 

To support the Sales Manager, Sales Team to ensure that the department operations and other responsibilities as set out hereunder are properly administrated. Add value in the sense of being diligent, well presented, taking ownership of your duties and grow within the department, personally and as a key role player to the success of each vehicle delivered.

 

Ensure vehicle deal file compliancy remains up-to-date at all times

Branch marketing and sales assistance to Sales Manager and Sales team

Co-ordinate the department drivers to ensure that all vehicles are timeously delivered by each salesman

Check that driver’s licenses and PDP's of all department staff are valid to ensure traffic regulation is adhered to. Liaise with Group Risk Manager to redirect traffic offences for the whole branch (all departments)

Maintain our customer database. Include new and existing customers. Continuously liaise with Sales Manager and Dealer Principal regarding content. It may be required from time-to-time to include various other marketing information about our customers to be included into database

Maintain and record all sales, prospective or as otherwise indicated by Sales Manager for each sales consultant’s activities on a weekly basis, including customer visits, quotations and deals in progress, the PAR (Pipeline Activity Report)

SECONDARY JOB FUNCTION (S) RECEPTIONIST

Ensure that the customer is always treated with the utmost respect. This being at the office-personal interactions, electronic and or telephonic correspondence

Continued courteously to all customers, keeping them informed of branch activities which may require their inputs

Report to the Sales Manager or Dealer Principal any customer matters of concern, such as unsatisfactory service levels from all departments

Build sound relationships with all colleagues and managers to enhance internal communication

SALES ADMINISTRATION

Manage the entire deal file process which includes but is not limited to the following:

Ensure all relevant and legible customer company documentation is on file to ensure statutory compliance to FAIS and minimum documentation standards of FAW Southern Africa

Relevant bank approval, deposit and or undertakings are on deal file prior to sending vehicle for equipment or accessories. Offer to Purchase is a mandatory document and must be included in all deal files

The sales team only uses body builders on the company approved panel

Schedule drivers to sales people for vehicle collections, deliveries and or other movements

Issuing of fuel for the above purpose (soley responsible, excluding Sales Manager and Dealer Principal)

New vehicle warranty and service booklets are completed and made available to the delivering salesman. Ensure the warranty registration document is returned and submitted to Company warranty department

All used vehicles to be correctly documented in terms of M&M Code, vehicle registration certificate, proof of selling customer address, customer statement confirming current vehicle kilometres are true and correct

New vehicle proof of insurance

New vehicle bank / in-house finance release note

All vehicle creditors reconcile with orders issued to ensure prompt payment to supplier, but also to ensure that the correct discounts are given and recorded on the invoicing instruction

Ensure the invoicing instruction is complete and accurate. Submit to Sales Manager or Dealer Principal for sign-off prior to invoicing

Commission sheets

All commission sheets to be completed and handed to Branch Administrator for verification, before submitting to Sales Manager or Dealer Principal for sign-off prior to Head Office approval

All commission sheets must be submitted by no later than the 15th of every month to Head Office the policy in terms of overaged debtors will apply to all sales staff

 

Please email cv to recruitment@kontak.co.za and quote EHC279 in the subject line

Or apply online at https://goo.gl/IOp7k7

 

 

Reference

EHC279

Job Level

Skilled

Salary Range

R10 000 - R15 000 per month