Assistant Concierge - Durban

  • MJM Recruitment
  • Durban, KwaZulu-Natal, South Africa
  • May 10, 2017
Permanent Hospitality

Job Description

Minimum Requirements:

 •    Matriculation certificate (or the equivalent)

•     Preferably Hotel school Diploma

•     Additional language is an added advantage

•     Basic knowledge of all general Front Office policies and procedures

•    Worked in Concierge for 2 years in a 5* Hotel and have supervisory experience and possess good interpersonal skills on levels

 

KEY RESPONSIBILITIES:

•    Ensure a high level of product knowledge of the Client, the daily happenings in the hotel as well as the local area including tourist attractions in the close vicinity to the hotel. Shows, theatre productions, excursions, tours, etc.

•    Ensure that the Front Office Manager and Assistant Front Office Manager are kept informed of all     developments within the department and any relevant feedback from other guests or other departments within the hotel

•    In charge of managing Porters, Drivers and Doormen on duty

•    Keep an eye on all surrounding areas and the cleanliness thereof

•     Ability to develop staff members through succession planning, regular reviews and departmental training  

Reference

MJM 5230

Job Level

Skilled

Salary Range

Negotiable