Front Receptionist Needed

  • Nationwide Placement
  • Nelspruit, Mpumalanga, South Africa
  • Jun 04, 2017
Permanent Accounting Administration Customer Service Secretarial

Job Description

Front Receptionist Needed
Introduction
Overall Purpose of the Job: To serve visitors at the front desk by greeting, welcoming, directing and announcing them appropiately.
Ensure that all receptionist responsibilities are completed accurately and in a timely manner.
Description

Main Duties:

1. Customer Interaction
    Welcome & greet visitors appropriately
    Determine visitor needs in a professional manner.
    Direct visitors to correct destination.
    Deal with queries and provide correct information.
    Take and deliver messages accurately and completely
    Ensure backup when absent from reception desk.
    Aim for first time resolution
    Customer service orientation
    Approachability
    Professionalism
    Initiative
    Reliability
    Attention to detail
    Maintain professional appearance
    Ensure customer satisfaction
2. Admin
    Sort and distribute incoming mail
    Prepare outgoing mail for posting
    Organise courier deliveries.
    Monitor people coming and going through the reception doors.
    Issue visitor passes where required
    Be aware of and report suspicious activity
    Manage boardroom bookings.
    Provide general administrative & clerical support.
    Keep reception area clean and tidy at all times.
    Maintain and organize reading material / brochures & pamphlets.
    Assist with ad hoc duties as and when may be required by the business.
    Comply with procedures, rules and regulations.
    Maintain continuity.
    Attention to detail
    Organisational skills
    Ability to multitask & prioritise
    Handle pressure
Profile
    Grade 12
    Computer Literate - (MS word, Excel, Email)
    Proven Customer Service Experience
    Professional appearance
    Solid communication skills both written and verbal
    Ability to be resourceful and proactive in dealing with issues that may arise.
    Ability to organise, multitask, prioritise and work under pressure

Basic Salary : R21000 p/m. + Benefits

How to apply
Applicants that are interested in applying for the advertised position must apply by faxing their Curriculum Vitae (CV) to Fax :0867504884 apply online.: ASAP
If you have not been contacted within 14 days, please consider your application as unsuccessful.

Job Level

Junior

Salary Range

R20 000 - R25 000 per month