Field Application Engineer
R negotiable, Market related
Important skills : ( Must have)
Candidate must also be willing to travel.
provide all aspects of pre- and post-sales technical support to our OEM customers, ecosystem partners, distributors, ODMs, and CMs. The FAE functions is an integral member of field operations, bridging the sales teams, account managers, factory-based systems engineering and product marketing to provide pre-/post-sales customer technical support
The ideal candidate will have the following experience and skills:
Proficient with installing, using, administering and diagnosing Linux systems.
Capable of designing, installing and configuring networks including routers, switches, load balancers, virtualized servers, VPN gateways, firewalls, IDS/IPS and others.
Proficient with network protocols, tunnelling, security and associated cryptography, e.g. IPSec and SSL.
Able to configure and execute network benchmarks, diagnose and correct installation and performance issues as needed.
Ability to design, implement or modify as needed to accomplish goals, shell scripts, Makefiles, Python programs, C or C++.
Working knowledge of revision control systems, Mercurial, Git or SVN.
Experience and working knowledge of OpenStack is highly desirable.
Software design and implementation experience, in C, C++, Python or Java.
Experience with low level programming, embedded devices, NPUs, SoCs, IXP micro engines.
Programming experience with device drivers. Knowledge of device driver architectures and internals.
Linux kernel programming experience.
Knowledge of common system hardware interfaces (PCIe, SPI3/4, GMII, I2C, DDR SDRAM, TCAM, others).
Provide technical support to advocate products to customers during the design-win cycle
Creation of application notes, technical papers, technical specifications and supporting software examples
Design review in development of customer hardware schematics, test software, device drivers, API's, and application software
On site customer design support and consultation
Creation and/or presentation of technical material for customer meetings
Creation, demonstration and benchmarking of products, including software, development tools and reference hardware
Providing technical training to local sales staff, channel partners, manufacturer reps and customers
Create and review technical documents, specifications, manuals, application notes, whitepapers, product briefs and other collateral
Assist in new product and technology definitions
Troubleshoot, diagnose, and resolve complex customer support issues in a timely manner
Ability to collaborate with global team members in various time zones
Replicate issues and testing customer configurations in a lab environment
Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.