Sales Consultant

  • Fast Recruitment
  • Kimberley, Northern Cape, South Africa
  • Sep 10, 2017
Permanent Accounting Administration Banking Call Centre Customer Service

Job Description

Looking for Emirate candidates for this role

Key account abilities

• Deliver excellent customer service
• Follow the sales process in order to maximize sales
• Understand features and benefits of all Travelex product lines
• Use every opportunity to up sell and cross-sell
• Recognize the warning signs of questionable transactions and mitigate possible effects of the sale
• Adhere to promotional marketing offers
• Manage till stocks
• Achieve individual KPIs / targets
• Fully investigate overs and shorts (differences) and report
• Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements
• Ensure compliance to legal and corporate requirements
• Maintain high standards of housekeeping and presentation of stores
• Contribute to the success of the team
• Complete training within required timelines

Role-specific experience and skills

• Retail, cash handling and/or banking experience
• Good customer service skills
• Good numerical ability
• Good knowledge of product, services and procedures
• Demonstrated experience working with computer systems
• Ability to work independently as well as in a team environment
• Ability to handle routine activities with attention to accuracy and detail
• Flexibility to work different shifts and locations as required
• English language skills


General experience and personal qualities

•Self-aware, open-minded with a high degree of personal and professional integrity
• The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
• A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs
• The ability to analyse issues and solve problems
• Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex,fax your Curriculum Vitae (CV) to Fax :086 668 0991

Job Level

Skilled

Salary Range

R30 000 - R40 000 per month