Call Centre Representative

  • Fast Recruitment
  • Upington, Northern Cape, South Africa
  • Mar 17, 2017
Permanent Call Centre Customer Service Sales

Job Description

We are looking for several call centre representatives who will be the contact between our company and its current and potential customers. The successful candidate will be able to effectively manage emerging customer issues, complaints and inquiries to increase customer satisfaction.

Responsibilities

  • Manage large volumes of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to Tele-sell products when they arise
  • Build good relationships and engage with customers.
  • Keep records of all conversations in our call centre database in a comprehensible way
  • Meet personal and team targets


These vacancies are entry level positions which requires no previous experience although is of added advantage. Training is provided. School leavers or matriculants are advised to apply.

Salary structure includes both basic and commission from R10,000

If you are passionate about making a change and open to a hands on operational environment, please Fax your application To: 086 668 0991.

Job Level

Skilled

Salary Range

R5 000 - R10 000 per month