Front Office Manager

  • Fast Recruitment
  • Pretoria, Gauteng, South Africa
  • Jul 08, 2017
Permanent Administration Call Centre Customer Service Hospitality Supply Chain

Job Description

Busy hotel in Pretoria requires experience Front Office Manager who will be responsible for the afternoon shift

Will be responsible to operate within the policies and procedures as set out in the operating manual; oversee cash procedures on a daily basis and ensures adherence to company standards; conduct arrival and departure audits in all areas of the Front Office; to train staff as and when necessary; to competently handle any industrial relations issues within the front office department; provide updated room availability and rate information; ensure that housekeeping discrepancy reports are resolved; generate variance reports; fulfill any special requests and ensure special room assignments are completed for individual and group arrivals. The successful incumbent will have a formal degree or diploma in Hospitality; experience in a supervisory role in Front Office; excellent communication skills; fully computer literate in MS Word and Excel; good leaderships skills and ability to take charge; ability to handle pressure and multitask; excellent attention to detail.

Suitable candidates are encouraged to send their CVs to Fax :086 602 2008 for our immediate consideration.

Job Level

Skilled

Salary Range

R15 000 - R20 000 per month