Call Centre Agents

  • BST Recruitment
  • Johannesburg, Gauteng, South Africa
  • Jan 12, 2017
Permanent Call Centre

Job Description

We are seeking  Call Centre Agents to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues for companies such as MTN and TELKOM.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and service

Qualifications:

  • Matric or Equivalent.
  • Fluent in English and other South African Languages
  • Good Communication and Listening skills.

 

Applications can be directed to us by calling: 011 025 5481 or using our WhatsApp line on: 074 662 3552.

Job Level

Junior

Salary Range

R5 000 - R10 000 per month