Customer Support Agent

  • Fast Recruitment
  • Midrand, Gauteng, South Africa
  • Jun 13, 2017
Permanent Administration Call Centre Customer Service Hospitality Security

Job Description

Education and Experience

• Bachelors degree preferred
• working knowledge of fundamental operations of relevant software, hardware and other equipment
• knowledge of relevant call tracking applications
• knowledge and experience of customer service practices
• At least 1 year’s related experience and training in troubleshooting and providing customer/help desk support

Key Competencies

• oral and written communication skills
• learning skills
• customer service orientation
• problem analysis
• problem-solving
• able to adapt easily
• team interaction
• planning and organising
• attention to detail
• stress tolerance

Suitably qualified applicants are requested to submit their completed applications with the relevant attachments and CV to : 086 – 766 – 1149

Job Level

Junior

Salary Range

R15 000 - R20 000 per month