MJM Recruitment

113 job(s) at MJM Recruitment

MJM Recruitment Gauteng, South Africa
May 26, 2017
Permanent
The purpose of this role is to manage the client onsite operation and interface and continuously improve the efficiencies, sales and service delivered by the contact centre and managers and their teams. This includes overseeing the entire day to day management, performance and ongoing development of the contact centre in line with the commercial agreement (Sales, Outbound and any Service requirements). The role includes making sound business decisions aimed at optimizing the performance of people, processes and technology and the integration between these functions and will ensure that high standards of service delivery to the client and their customers.    MAIN RESPONSIBILITIES/TASKS: Operational Planning and Work Scheduling: Managing daily operations of the contact centre to ensure service delivery standards are met Maximize the performance of the contact centre against defined Sales, Outbound and Service KPIs through effective real time management Manage efficiencies within the contact centre Ensure optimal staffing and forecasting if required Drives continuous improvement through quality interventions and creating a sales and service culture with the various contact centre teams Stakeholder Relationship Management and Client Service: Ensure service delivery in the contact centre meets and exceeds objectives at all times Ensuring that sales execution and service delivery is continuously improved Implement and manage a customer feedback system to ensure continuous improvement Manage all client deliverables timeously, exceeding expectations and performance deliverables. This includes the day to day relationship management and rules of engagement. Budgeting and Resource Management: Input and management of contact centre budget Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures Reviews and tracks daily, weekly and monthly Profit & loss of revenue and costs People Leadership and Performance Management: Establish and implementation of any sales incentive proposals, performance agreements and pay for performance models Ensure policies and procedures are adhered to Meet regularly with managers and team leaders to monitor teams  performance Manage absenteeism and key hygiene factors in the contact centre Conduct regular staff meetings and performance appraisals (supported by WF team) Monitoring and Reporting: Prepares daily, weekly and monthly high level call centre performance reports by collecting, analysing, and summarizing data and trends Prepares Business improvement initiatives and provides continuous execution plan People Management: Accomplishes human resource objectives by recruiting, selecting, training, assigning, coaching, counselling, and disciplining employees Conducting needs analysis for and implementation of training plan Managing Technical Service Delivery: Maintains professional and technical knowledge by tracking emerging trends in contact centres Develops call centre systems by developing customer interaction and voice response systems, To provide input into development of systems to support an efficient and effective operation. Change Management and Project Implementation: Conducts research on best practice, new trends and advancements in Contact Centre management relevant for section. Conduct benchmarking on operations similar to one own section, with other similar size Contact centres. Leads managers on their personal transformation and improvement plans to close service delivery gaps. Implements a customer feedback system to ensure continuous service improvement. Coaches and mentors managers to navigate change and transition and monitors progress on key transformation metrics (as they apply to the section and staff concerned). Sustains the change through leading by example: modelling new behaviours, driving benefits realisation and holding people accountable.   Job Requirements   Required Knowledge and Skills: Customer focus Strong knowledge and understanding of direct sales systems and processes Strong knowledge and understanding of direct sales performance Indicators, sales targets and associated logic Excellent writing and presentation skills Excellent interpersonal skills Results driven with a focus on sales, quality and customer service; Monitoring and decision-making; Action oriented; Planning, prioritising, organising and resource management; Motivating and developing and performance management   Required Education, Qualifications and Experience: 10+ years Contact Centre experience or blended Contact Centre experience in a Direct Sales, Outbound and customer service environment Tertiary Education advantageous Minimum of 5 years of having managed contact centre managers and team leaders or in a management capacity. Knowledge of Contact Centre technology and best practice methodologies Advanced knowledge of Microsoft office Suite (Word, Excel, Outlook) Ability to work shifts and may thus be required to be available over weekends when applicable
MJM Recruitment Durban, KwaZulu-Natal, South Africa
May 26, 2017
Permanent
The Assistant Operations Manager is empowered to manage all levels of technical service and support to the client Group. In addition, to being managerially empowered, the Assistant Operations Manager is accountable and responsible for the technical operational delivery of service to the client Group.   Working Environment   The company operates in an Outsourced environment where key Business Partners provide all IT services. Due to the long-term nature of these partnerships a good working relationship must be maintained with all service providers.As the company is situated over 17 sites throughout South Africa and Africa.   Scope & Nature of Position   ·         The scope for delivery of service and support covers the company Head Office and associated offices, all South African based sugar estates and the sugar estates in Malawi, Tanzania Swaziland, Zambia and Mozambique. Furthermore, the scope will cater for all changes to the above-mentioned locations. ·         Management of the company’s IT Infrastructure consisting of personal computers, thin clients, printers, office applications & systems, Servers/Windows Terminal Servers, local and wide area network technology. ·         Provision of quality of service management, mentoring and career guidance for all on-site staff. ·         Effective communication in both a technical and business related capacity to client GIT, all Admin Managers and sub-ordinates ·         Manage all company staff on the client contract including staff movements, appointments, leave scheduling, KPI’s career planning and basic HR needs.   Skills   ·         Strong communication, negotiation and inter-personal skills are essential ·         Good technical and management skills ·         Ability to deal with a wide variety of people from computer users to senior management, and 3rd Party Vendors. ·         Teamwork is important ·         Commitment and dedication to customer service is essential  ·         The abilities to handle stress, manage conflict are paramount ·         Ability to keep abreast of IT technological and market trends ·         Ability to take responsibility, perform well under pressure and pay attention to detail   Reporting Lines & Customer Interface   The Assistant Operations Manager will report directly to the Service delivery Managerof the client. The client’s on-site engineers at all company Estates, Head office and all associated offices report to the Operations Manager.   On an operational basis the Operations Manager will interface with the client’s Group I.T.’s Infrastructure Outsource management team and all the relevant Admin Managers.   Role and Responsibilities   ·         Understand, own and be accountable for the SLA “Service Level Agreement” deliverables ·         Management and analysis of the SLA process in terms of call statistics and reports ·         Ensure the appropriate and correct resources are deployed to meet the SLA commitments ·         Manage the on-site skill and knowledge level in terms of training and development ·         Take responsibility for the DRP “Disaster Recovery Plan” for the client. ·         Effective management of spares and loan equipment for both new and legacy equipment ·         Produce and present the service report to GIT at a monthly review meeting ·         Conduct regular Head Office and mill visits to ensure service continuity, quality of service and customer satisfaction ·         Control and manage the asset database ·         General management of client code of conduct and modus operandi Ensure the mills and Head Office complies with the client’s and group standards Liaise with the client’s other business partners and 3rd party suppliers to ensure the infrastructure is protected Represent and manage the client’s involvement in all IT projects ·         Maintain a Win-Win approach and assist GIT to implement their Operations Strategy
MJM Recruitment Durban, KwaZulu-Natal, South Africa
May 26, 2017
Permanent
DescriptionThe purpose of this role is to provide functional and technical expertise in the analysis, design, development and implementation of end to end Business Intelligence solutions as specified within the project plan and accordance to the defined business needs. Role RequirementsTechnical analysis & design Ability in interfacing with user to determine business objectives, system requirements and scope;Ability to understand and interpret requirements and technical specifications;Ability to produce technical specifications of small-medium-high complexity; Ability to provide technical estimates to work.Support and developmentDelivering in accordance with the design, agreed standards and tools to achieve a well-engineered Business Intelligence solution;Debugging as well as resolving issues;Maintain documentation and project files with respect to progress, problems, needed changes, etc., and provide regular reports on such to the Team and/or Project Manager;Review technical deliverables and manage quality in order to ensure that what has been built meets user expectation;Provide daily technical, functional and operation support for the existing Business Intelligence solutions.TestingConstruct, interpret and execute test plans to verify correct operation of completed solutions;Plan, design and conduct test of solutions; correcting errors and re-test to achieve an error free result.Skills and CompetencyIs a self-starter who requires minimal supervision, and takes high ownership of work assignedMust be able to provide guidance and support to junior developers to ensure that project deliverables are met in the required quality standards, time and budget estimations;Takes a logical, analytical approach to problem solving and pays close attention to detail;Ability to work under pressure;Ability to work from test scripts as well as the ability to complete independent, non-script based testing;Good communications skills (verbal and written);Ability to remain highly productive in a dynamic environment;Takes ownership of assigned tasks, maintains good rapport within the team, provides strong contribution and feedback to/ from the team lead;Contributes towards improving development/ support process. Focus on evaluating and analyzing flaws/ discrepancies in system, and ability to implement efficient, high-quality solutions;Collaborate with other IT staff and business stakeholders reviewing, testing and piloting new Business Intelligence solutions;Maintain a high level of confidentiality;Interest in learning and developing new technical skills;Work in Agile environment participating in daily team huddles. Education & QualificationBSc(Computer Science or Information Systems)/ BCom(Information Systems)/A National Diploma in IT/and or equivalent qualification;Relevant Oracle certifications such as: Business Intelligence etc... (Highly advantageous)Relevant Microsoft certifications such as MCSE: Business Intelligence / MCSA: SQL Server etc... (Highly advantageous)Relevant ExperienceWe seek a motivated, team-oriented, problem solver who shares in our commitment to excellence and holds the following experience:A minimum of 4 years developing and supporting end to end Business Intelligence solutions;Must have experience with the Oracle Business Intelligence tools and platform: pl\sql, ODI, Discoverer, and OBIEE;Must have experience with the Microsoft Business Intelligence tools and platform: SQL Server, SQL Server Reporting Services, SQL Server Analysis Services, SQL Server Integration Services, and MS Power BI;Must have 2-3 years’ experience to data warehousing design principles and methodologies including ETL;Strong understanding of Business Intelligence and Data warehousing concepts;Experience with mobile-based Business Intelligence solutions an advantage
MJM Recruitment Durban, KwaZulu-Natal, South Africa
May 26, 2017
Permanent
What we expect you to do:   The Engineer will be required to fulfil the following primary objectives:   • Client satisfaction is key   • Ensure that all Service Level Agreement (SLA) requests are attended to professionally and within the required time frames   • Ensure that all new installations whether managed by a Project Manager or by an Operations Manager are completed professionally and in line with the proposal   • The Engineer must have a good understanding and appreciation of business principles   • Add value to an existing dynamic team structure   • The Engineer must be client focused and display a proactive approach to solving high level problems.   • The Engineer must work well under pressure and within a support team, contributing to their success   • Ensure excellent Service Delivery to our client base within the agreed SLA metrics   • Have the ability to make complex configuration changes, action and manage installations and attend to high level break/fix events   • Will be held accountable for installations through to completion   • Will be accountable for resolving break/fix incidents at a high level of complexity   • Must take responsibility for problem resolution and troubleshooting of complex problems   • Respond to escalated client requests and support requests and see them through to resolution   • Required to escalate complex problems to the relevant vendor and manage them through to resolution   • Demonstrate fundamental project management and administration ability   • Report writing and project documentation is a requirement   • Use client engagement skills to conduct presentations at medium levels within the client’s organisation   • Advanced vendor and technology certification is required, whilst maintaining a broad base technology understanding   • Overtime work is required   • Will be required to provide standby services to clients   • Interface effectively with the front end of the business   • Utilisation and service report/project activities must be maintained using Global Operational Services systems   • Ability to attend to client facing documentation (Micro designs and As Built documentation)   • Must have the ability to communicate effectively with colleagues and clients   • Perform root cause analysis and adhere to any related process such as change management       Technical certifications, Experience required:   • A MCSE certification is required   • Exchange certification is required   • Hyper-V certification is required   • Lync / Skype for Business experience will be beneficial   • SQL certification / experience will be beneficial   • Experience in general cloud solutions will be beneficial, i.e. Office365, Azure, Enterprise Mobility Suite   • Any other Business Unit related certifications and skills will be beneficial   • The Engineer must have advanced certifications within the associated Business Unit   • The Engineer must have at least 5 years’ experience in delivering SLA and Project based solutions   • A proven track record in the technologies associated to the relevant Business Unit   • Methodical and Logical diagnostic skills   • Must be able to work under pressure.   • Knowledge of the IT Market with specific reference to the associated Business Unit   • Be an early adopter of new technologies within the associated Business Unit   • Own transport
MJM Recruitment Cape Town, Western Cape, South Africa
May 26, 2017
Permanent
Required Qualification An appropriate recognized business degree at NQF level 6 . Professional Registrations  0   Experience 4 years Financial Industry experience MINIMUM ROLE OUTPUTS Perspective: Finance Generic (an output or deliverable)   DESCRIPTION Increase Net Profit Achievement of net profit growth for business Budget Control Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency   Perspective: Client Services Generic (an output or deliverable) Service Delivery Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Client Relationship Management Manage existing clients and grow portfolio through making contact and generating leads Growth of Active Customer Account Base Manage the growth of active customer Account Base to increase client base Maximise Business Portfolio cross sell opportunities Maximise Business Portfolio cross sell opportunities and strengthen client relationships Achievement of Sales Team Targets Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets. Perspective: Process Generic (an output or deliverable) DESCRIPTION Operational Execution Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress Corporate Governance Compliance Comply with governance in terms of legislative and audit requirements Achievement of Team Sales Efficiencies Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team Research - competitor analysis Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting Campaign Management Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.· Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution. Sales Reporting Provide accurate and reliable sales statistics obtained form the Sales members and compile Sales reports and dashboards   Perspective: People Generic (an output or deliverable) DESCRIPTION Personal Development Manage own development to increase own competencies People Management Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve Efficiencies and increase competencies
MJM Recruitment Newcastle, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achieve necessary sales and profit goals as projected.Supervise and train all grocery department personnel to perform assignments according to department needs, while maintaining effective employee relations.Assure proper ordering and allocation of merchandise to maintain an in-stock and in-code position.Insure accurate billing and pricing of all incoming products.Become knowledgeable of and review management reports related to assistant store director’s job function.Submit required orders/grocery surveys to office on schedule.Order necessary supplies for department on a regular basis.Take care of damaged and distressed merchandise according to policy.Help maintain proper stock levels and to help present the store in a way which gives an image of a store that is clean, neat and well stocked.Be of assistance to other departments to see that their department are operating efficiently.Responsible for maintenance and security within the grocery department.Greet all customers to our store and be observant.Maintain a neat personal appearance according to the company’s dress code policy.Calculate piece counts for all clerks as a productivity measure
MJM Recruitment Ladysmith, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Ladysmith, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
1.    Responsible for the profit for all the deli, bakeries and F&V in all our stores in the division.             2.   Responsible for the standards and ranging for all the deli, bakeries and F&V in all our stores in the division.              3.  Training and development of staff in all the deli, bakeries and F&V in all our stores in the division to ensure that the above aim is achieved. 4.    New product development for deli/F&V and bakery The candidate must have worked in a regional or divisional position looking after service departments within a supermarket group. SALARY HIGHLY NEGOTIABLE DEPENDING ON QUALIFICATIONS AND EXPERIENCE
MJM Recruitment Margate, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Richards Bay, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Vryheid, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Newcastle, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Stanger, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Ballito, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings ·         Achievement of unit shrinkage ·         Stock management ·         Training, Coaching and Development ·         Customer Service, Standards, Housekeeping and Signage ·         Enforcement of company policies and procedures ·         Effective communication at all levels of the business ·         Matric  ·         2-3 years store management experience ·         Relevant degree or diploma advantageous ·         MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience
MJM Recruitment Durban, KwaZulu-Natal, South Africa
May 25, 2017
Permanent
ROLE PURPOSE Supervises and Undertakes the maintenance, repair and installation of all refrigeration and air-conditioning equipment and supports the installation or commissioning and validation of all new refrigeration and air- conditioning installations. In addition provides emergency out-of- hour service client   MINIMUM REQUIREMENTS Education  Grade 12.  Engineering Diploma.  MERSETA Trade Test in Refrigeration.  Drivers licence.  Registered Refrigeration Practitioner (SAQCC Gas).  Management or Supervisory Qualification. Experience and knowledge requirements  3 years’ experience in a Supervisory position or Managerial position in a workshop and/ or Maintenance environment.  Experience in low temperature refrigeration equipment.  General Administration.  Understanding and knowledge of SAP.  Electrical and electronic controls in Refrigeration and Air-conditioning. Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of  Understanding and application of the relevant Heating, Ventilation, Airconditioning & Refrigeration (HVAC & R) legislation. relevant company procedures  Project Management.  Financial Management for non-Financial Managers.  Cold chain management.  Comply with regulatory requirements of SHEQ, SOP’s and legislation
MJM Recruitment KwaZulu-Natal, South Africa
May 25, 2017
Permanent
Purpose of the role: To effectively but to ensure constant sales growth and increase in gross margins coupled with necessary advertising spend recoupment. Key Receivers of Work: Stores, DC’s, Buyer assistant, suppliers, Divisional advertising co-ordinators. Product Range and line determination: 1st to market Price Competitiveness Comprehensive coverage categories Strategy and Brand logic applied Good Understanding of categories Range Rationalization Effective administration maintained (complete and up-to-date) Product Pricing (Cost and Selling Prices): Competitive / cheapest Pricing objectives based on knowledge of market  prices / current trends / market leaders Effective utilization of negotiating skills to achieve pricing objectives Demonstrates personal drive to obtain best cost price Effective administration maintained (complete & up-do-date) Maintains confidentiality of sensitive information Advertising and Promotions: Line selection Price points Competitor pricing Stock availability at suppliers Timeous supply of information to marketing coordinator Effective administration maintained (complete & up-do-date) Manager Buyer Assistants: Allocates work and sets priorities Monitors progress and quality Resolves escalated issues / Provides support Develops – create learning opportunities / delegates tasks / expand role / coaches Provides regular performance feedback Assist Senior Buyer in selection of buyer assistant       Resolve Stock Level Issues in Stores and DC’s: Reaction time to resolve Awareness of price movements to advise DC pro-actively Awareness of shortages to pro-actively avoid client shortages Effective administration maintained (complete & up-do-date) Merchandising Layout Determination: Practical Reflects understanding of shopper patterns Timeous communication with Division Effective administration maintained (complete & up-do-date) Qualifications/ Education Grade 12 / Matric Essential Business diploma or degree will be desirable Experience Successful completion of Trainee Buyer Program or experience as a Buyer in Food Retail Functional Competencies Basic computer literacy Administrative skills (complete and up-to-date) Working knowledge of Buying-Systems Summary of Behavioural competencies Essential: Persuading and influencing Entrepreneurial and commercial thinking Analysing Relating, networking and communicating information Planning and organising Deciding and initiating action Coping with pressures and setbacks Desirable: Adapting and responding to change Developing others
MJM Recruitment Midrand, Gauteng, South Africa
May 25, 2017
Permanent
Set clearly defined objectives for the test team; highlighting timelines and setting short term goals to achieve tasks within the given timelines Assign tasks to all testing team members and ensure that everyone have an appropriate workload for each sprint Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization Track and prepare progress report of testing activities; Organize test status meetings and send status reports weekly to all stakeholders Coordinate and supervise the defect management process. Utilize input from subject matter experts and senior resources within the team (Hardware, Firmware and Software engineers) for better understanding and resolution options Communicate effectively at all levels, source appropriate information and encourage feedback to ensure understanding Exercise diplomacy when stakeholders challenge turn-around times on releases of features where testing has not been completed Define the scope of testing within each sprint and each release/delivery Plan and manage the testing effort for any given sprint / release Defect management and timeous reporting to all Stakeholders Ensuring that the ultimate focus of testing warrant that the product works as per the requirement and that there are minimal defects Manage Team dynamics and expectations Take part in motivating the team, ensuring employee wellness and staff retention Ensure that the structure of the test team hierarchy allows for opportunities to enhance testing careers Rotate team responsibilities for overall testing exposure and to build a well-equipped mature team Document clear roles and responsibilities; monitoring performance and personal development Performance management of the test team includes reviews and development plans; identify training requirements; skills enhancement and overall well-being        Job Requirements   Educational Requirements Experience needed: Relevant tertiary qualification ISEB/ISTQB Intermediate Certificate in Software Minimum of 3yrs experience as a Test Lead Excellent knowledge on SDLC (Software Development Life Cycle) Knowledge of the Release Management process Exposure to Agile Methodology an enhancement Excellent Interpersonal skills and organizing skills Able to multi-task and manage priorities across multi-disciplinary projects Strong Management skills     Core Technical Competencies: Essentials 2+ years Team Leader Experience 5+ years Software Testing Experience 3+ years SDLC Experience Extensive experience in working in a Software Development environment Experience in a development team utilizing the Agile development methodology   Advantageous Project Management Experience UML Experience Experience using Team Foundation Server
MJM Recruitment Gauteng, South Africa
May 25, 2017
Permanent
Educational Requirements & experience needed:   ·         Matric certificate ·         Minimum 5 years’ experience in the sales and marketing environment ·         Minimum 2 years sales rep experience / on the road sales ·         Have excellent communication skills and be able to communicate to both internal and external customers. ·         Must be willing to work long hours ·         Competent in using MS Office     Key Responsibility Areas:   ·         Achieve or exceed allocated sales targets in relevant industry (motor dealer, insurance or commercial) ·         Building relationships with allocated industry / channel ·         Maintaining and increasing our sales from them ·         Targeting new customers / business opportunities and grow portfolio ·         Visiting customers as per call cycle to maintain relationship or resolve problems ·         Achieve CSI targets and relevant metrics Deliver an efficient and effective service to both internal and external clients at all times ·         Timeous and effective response to emails / telephone calls ·         Effect orders in accordance with prescribed system processes and internal documentation requirements ·         Complete sales reports timeously iaw defined template & data requirements ·         Stay abreast of competing markets and provide reports on market movement, prospective sales opportunities. and penetration and Network to improve the presence and reputation in allocated area ·         Accurate and timeous record keeping and claiming of commissions ·         Share knowledge with colleagues on effective practices, competitive intelligence, business opportunities and needs   Knowledge and skills   ·         A strong sales personality ·         Relationship building skills ·         Marketing skills ·         Understanding and application of appropriate sales methodologies ·         Ability to deliver presentations to Corporate clients ·         Confident presenter to individuals and corporate clients ·         Relationship building skills ·         Critical thinking, decision making and problem solving skills ·         Detail oriented, strong organizational skills, and high degree of accuracy ·         Results oriented: Ability to achieve targets within given parameters ·         Self-starter, self-discipline and ability to work independently ·         Skilled in the identification of opportunities / ideas to improve operational efficiencies ·         Competitive attitude with a hunger for new business ·         Strong negotiating skills ·         Conflict resolution ·         Ability to work effectively under pressure     Special Requirement   Own vehicle and cell phone is essential.
MJM Recruitment Gauteng, South Africa
May 25, 2017
Permanent
Job Description   Perform scheduled and unscheduled maintenance on the full range of XEROX WORKCENTER \ PHASER equipment in a workshop environment.  Interface with customers and exhibit a proactive approach in attending to customer needs.  Render technical support to customers, including telephonic and electronic support, nationally to remote customers.  Consistently achieve effective service processes.  Demonstrate care of all company assets e.g. toolbox  Exhibit a proactive approach to self-development by continuously keeping abreast with relevant product developments. Perform general admin work and housekeeping. Conduct over the counter sales of spares and consumables as and when required. Source, package and ensure delivery of warranty parts nationally. Ensure proper audit of parts returned and machines. Perform any other ad-hoc tasks as and when required.      Job Requirements    Grade 12 or equivalent qualification  Electromechanical exposure required  Must have minimum 1-year Technical experience  N+ qualification would be advantageous Intermediate proficiency in MS Office essential Valid driver licence preferred
MJM Recruitment Gauteng, South Africa
May 25, 2017
Permanent
Job Description KEY RESPONSIBILITY AREAS:Installation and training of existing system on clients premisesSupport assistance to clients via telephone and emailAssist in the testing and stabilizing of the product/project Job Requirements MINIMUM REQUIREMENTS FOR THE POSITION:Grade 12 or Matric EquivalentExperience in the logistics chain, operations, fleet control, HSE/SHERQBasic computer literacy (A+ preferably) CORE TECHNICAL COMPETENCIES:Essentials:Microsoft Windows experienceMicrosoft office experienceInternet experienceSoftware Testing Experience according to client specificationsSoftware unit testing experienceSoftware feature testing experienceExperience in the logistics chainProject management experienceSpecial RequirementsMust be well spoken with good written communication skillsMust be dedicated and proud of their workAbility to work with a teamAbility to receive and give constructive criticism where requiredAbility to teach one’s self and to pick up things quicklyGood communication skillsAttention to detailIntegrityConsistencyMust be willing to put in extra time when needed on a project’Must have own Transport