Megan Forg Consulting

18 job(s) at Megan Forg Consulting

Megan Forg Consulting Clairwood, Durban South, KwaZulu-Natal, South Africa
Jun 22, 2017
Permanent
Admin and Cold Store Clerk   Requirements: Grade 12.  Excellent numerical and computer skills.  Must be able to work independently as well as in a team.  Ability to work long hours, under pressure and for extended periods in the cold store at sub-zero temperatures.  Must be able to work shifts as and when required.  Good administrative knowledge/experience is essential.  Warehousing experience would be an advantage.   Own and reliable transport.    Duties: Check that all products and quantities correspond with the delivery note.  Attend to the timeous and efficient loading and off-loading of trucks Capturing of all products received onto the warehouse management system.  Checking of all products before applying labels and before the receipt documents (GRV) are processed.  Performing stock counts as and when required.  Checking and reporting on all damages to stock, equipment or trucks during the off-loading or loading process.     
Megan Forg Consulting Clairwood, Durban South, KwaZulu-Natal, South Africa
Jun 22, 2017
Permanent
Cold Store Supervisor   Location: Clairwood, Durban Salary: Market Related   Requirements: Matric or relevant experience Cold Store experience essential Warehouse experience essential Good admin knowledge/experience essential Ability to supervise a team Ability to work shifts as required Ability to work long hours, under pressure and in the cold store at sub-zero temperatures Function well under pressure and when working long hours. Computer literate. Own reliable vehicle Driver’s Licence Must be available for weekend work   Duties: Supervise, co-ordinate and execute all cold store activities pertaining to the physical receiving, storage and dispatching of all products entering and leaving the cold store.  Administering and managing subordinates Ensuring the maintenance, serviceability, cleanliness and control of all equipment and products in the cold store.    
Megan Forg Consulting Clairwood, Durban South, KwaZulu-Natal, South Africa
Jun 22, 2017
Permanent
Cold Store Manager   Location: Clairwood, Durban Salary: Market Related   Requirements: Matric Certificate in Warehouse Management Minimum of 10 years warehouse/cold store management and operations experience at managerial level with relevant administrative experience. Sound management and organising abilities. Function well under pressure and when working long hours. Computer literate. Own reliable vehicle Driver’s Licence Must be available for weekend work   Duties: Full spectrum of cold storage – financial and daily support functions pertaining to the cold store management function inclusive of the sourcing of new business.  Receiving, storing, withdrawing and dispatching of products Managing of cold store trading activities and operations Directing of daily cold store activities including customer service, office operations, and proper utilisation of space, equipment and manpower. Managing of customer product storing activities Managing and maintenance of facilities and equipment Implementation of safety, security, housekeeping and sanitation programs Rendering of support, guidance and training of staff Building and maintaining healthy relations and customer service.  
Megan Forg Consulting Muizenberg, Cape Town, Western Cape, South Africa
Jun 19, 2017
Permanent
Social Media Coordinator   Location: Muizenberg, Cape Town Salary: Basic + Pension + Medical Aid Contribution   Purpose of the Role: Our marketing team is looking for a dynamic digital marketing co-ordinator to join our team to manage our social media channels and assist the team with additional marketing efforts. From creating monthly schedules, briefing of artwork, social media paid marketing management to daily monitoring of platforms.   Requirements: 3 years of integrated marketing and/or digital communications experience 2 years of hands-on social media experience Paid channel management Strong writing/editing skills, communication skills, documentation skills Ability to multi-task and be a team player High attention to detail   Duties: Manage and develop content for three social media pages Develop social media strategies for different platforms Create monthly content plans Actively monitor, listen, and respond to users in a timeous manner Oversee design for social creative Work as part of a multi-discipline team to achieve campaign objectives Compile monthly reports and provide insights on community engagement and growth Paid marketing channel management (planning, budget management, implementation, and reporting) Providing insights behind social media channel metrics and traffic, to track, review and enhance engagement to drive the brand Reviewing and monitor competitive brands in similar communities. Understanding of SEO, website analytics, and website content creation  
Megan Forg Consulting Claremont, Cape Town, Western Cape, South Africa
Jun 19, 2017
Permanent
HTML Front End Developer   Location: Claremont, Cape Town Salary: Negotiable   Requirements: Front-end development experience, creative and great focus on detail. Experience with responsive design. Advanced Photoshop experience. Solid understanding of current and future front-end technologies, including HTML5, XHTML, CSS (including CSS3) and JavaScript (including jQuery). Working knowledge of development tools. Basic understanding of backend technologies, such as PHP, MySQL/PostgreSQL, Python, NodeJS. Professional qualification, Bachelor and/ or Master degree in IT/digital media/new media Outstanding written and oral communication skills in Dutch and/or English (other languages a plus). Proactive and able to work with a minimum of supervision.   Duties: The development of professional and stable applications used by millions of users. Staying ahead of the curve on latest Digital marketing technology trends. Delivering solutions that enrich customer experience and accelerate our company. Work on worldwide projects including website design, app development, content editing, and campaign production (via CMS and Cloud-based marketing automation software).  
Megan Forg Consulting Woodstock, Cape Town, Western Cape, South Africa
Jun 19, 2017
Permanent
National Marketing Manager   Location: Woodstock, Cape Town Salary: Negotiable plus annual performance bonus   Requirements: 5+ years' experience in a senior marketing role. A bachelor’s degree in marketing or communication. Experience with restaurant (food and beverage) an advantage. Experience with franchising/franchise brands an advantage. Must have experience in building brands, managing budgets and costs. Experience in project management. Experience in managing all aspects of digital marketing. Proven ability and experience in managing advertising processes - managing advertising and design agencies, approving creative work and costs.  Proficiency in Google Drive, Excel, PowerPoint, and Microsoft Office. Excellent interpersonal, presentation, and problem-solving abilities. Ability to prioritise and manage several tasks at once and work effectively under pressure. Exceptional attention to detail, strong creative thinking and execution of innovative ideas. Extensive experience in PR, eventing, digital, in-store and above-the-line communication and responsible for the management and execution of these platforms. Great attitude with a passion for building brands and the ability to motivate others. Hard working, highly organised, positive, and fun. Strong leadership skills with the ability to engage with team members, suppliers and business partners in a professional manner.   Duties: Grow the brand on a national scale through consistent and effective marketing initiatives. Maximise company revenue through effective marketing initiatives. Provide strategic input into overall business development. Work with and guide partner companies (agencies, suppliers etc.) to maximise and leverage the brand’s presence in the market. Develop and maintain marketing strategies and action plans to meet business objectives. Manage all brand communication including overseeing all marketing, advertising, branding and promotional activities and staff. Liaise with head office departments and franchisees on all marketing related activities. Work closely with franchisee business owners to add value to their businesses by understanding and assisting with their marketing needs. Provide value to business owners by constantly remaining abreast of new industry developments, competitor activities and identifying opportunities for brand and sales growth. To develop and control the national brand strategy and calendar plan. Managing, training and leading subordinates within the marketing team. To translate key customer insights and current restaurant trends into great in-restaurant concepts. Development of briefs and approval of marketing material. Working closely and ensuring co-ordination with other head office departments like Operations, Training, IT and Menu Development. Good leadership with agency partners to produce innovative and effective marketing communication. Ongoing negotiations with partners and suppliers to ensure best prices and service are received. To drive the creation, implementation and management of all marketing initiatives including national promotions, branding, new store launches, CRM, PR, incentives, digital, social media and local store marketing. Managing marketing budgets tightly and securing increased income for the marketing fund through actively seeking brand sponsorship. Ability to develop lasting relationships and simultaneously manage many suppliers, agencies and franchisees with rapport.
Megan Forg Consulting Illovo, Sandton, Gauteng, South Africa
Jun 19, 2017
Permanent
SEO/PPC Campaign Manager   Location: Illovo, Johannesburg Salary: R25k – R28k per month   Purpose of the Role: We're looking for an experienced and enthusiastic SEO/PPC campaign manager with a proven track-record in paid search marketing to administer and manage SEO and PPC for clients. The successful candidate will work on an exciting mix of business-to-business and consumer brands.   Requirements: Solid knowledge of SEO principles, Google Adwords, campaign monitoring, creating reports and advising agency team on how to improve the performance of SEO and paid search campaigns. Results-driven, numerate, analytic, passionate about the internet and live and breathe search   Duties: Keep up to date with paid search advertising trends, techniques and industry related software Implement and manage paid search on Google, Facebook, LinkedIn, Twitter, YouTube, etc. Conduct detailed competitor research Conduct extensive keyword research, analyse and test keyword performance across multiple channels with multiple campaigns Set-up and run paid search campaigns including writing adverts, bid management, advert placement and ongoing optimisation across various channels Utilise bid management tools and data modelling to maximise the effectiveness of PPC campaigns Monitoring keyword bids and daily/monthly budget caps Reporting on quality scores, impressions, click through rates and other account metrics SEO Keyword research Collaborate with agency team to ensure all activity is complementary, e.g. landing page split testing, tweaking and optimisation to deliver best possible click through and conversion rates Conduct A/B testing to improve; landing pages, ad copy, keywords, bids Optimise campaigns to improve client ROI Monitor campaign results, analyse key metrics, optimise click-through and conversion rates and create and review daily, weekly, monthly reports for clients Build relationships with external representatives from Google, Facebook, etc. Provide recommendations on strategy execution, keyword opportunities, campaign structuring and other facets of paid search in accordance with client goals Participate in client pitches and monthly status meetings
Megan Forg Consulting Green Point, Cape Town, Western Cape, South Africa
Jun 14, 2017
Permanent
Operations Manager – Sound/Studio Location: Green Point, Cape Town Salary: R38k per month   Purpose of the Role: Ensure the sound running of the radio station   Requirements: Qualification in Sound Engineering or extensive experience 2 – 3 years operations experience Technically minded Knowledge of audio over IP Strong engineering background Knowledge/understanding of electrical power Experience on Genesis or similar output system IT knowledge Axia knowledge advantageous   Duties: Management of the On Air, Newsroom and Production studios Keeping the station on air Setup and oversee Outdoor Broadcasts Risk Assessment/Management Manage the Disaster Recovery of the station Maintain all equipment Oversee IT Oversee building maintenance
Megan Forg Consulting Richards Bay, KwaZulu-Natal, South Africa
Jun 13, 2017
Permanent
Occupational Health Practitioner   Location: Richard’s Bay, KZN Salary: R29k per month   Requirements: Degree or Diploma in Nursing science Degree/Diploma/Certificate in Occupational Health nursing Two years relevant experience Valid Code B drivers license Must be computer literate Applicants must have certificates in the following: Audiometry Spirometry Dispensing license HIV/Aids counseling course Basic life support Current registration with South African Nursing Council Candidates with the following will have an added advantage: Certificate in Primary Health + Nursing Nimart HIV course (certificate in Nurse Initiated Management of Anti-Retroviral Therapy)   Duties: Provide a professional occupational health care service within a legal and ethical framework Attend to medical emergencies and injuries-on-duty onsite. Order medication and control stock for chronic illness through liaison with medical aid and the State Hospital Assist with pre-placement, periodical, transfer medicals and exit medical examinations as required by legislation Attend to employees who get injured on duty (emergencies) Keep records for all schedule medication and conduct routine monthly checks Organize and liaise with State Hospital with regards to chronic illness medication supplies Monitor and keep statistics for all chronic illnesses within the group Liaise and organize the venue for blood donation and health related awareness campaigns Conduct health promotion talks  
Megan Forg Consulting Sea Point, Cape Town, Western Cape, South Africa
Jun 13, 2017
Permanent
Food & Beverage / Conference Manager   Location: Sea Point, Cape Town Salary: R15k – R18k per month plus Medical Aid and Incentives   Requirements: Shift Work: 07h00 – 16h00 or 12h00 – 21h00 Hotel Management Diploma/Degree essential Experienced as a Food & Beverage Manager MS Office essential Knowledge of property management Pilot Semper and Vingcard knowledge advantageous Fluent in English – verbal and written Excellent time management skills   Duties: Food & Beverage Operations: Prompt and efficient service of all meals, snacks, functions Profit margins are maintained, agreed costs are not exceeded Restaurants and conference rooms are clean, well maintained Waiters and Barmen are always correctly and smartly dressed, professional and courteous Bar and storerooms are clean and stocked with the stipulated requirements. Room service orders are executed promptly Room service staff is correctly and smartly dressed , and professional and friendly Efficient running of the conferencing department Conference function sheets are sent out to all staff weekly Act as Duty Manager when required. Order consumable and non-consumable goods, and stored/issued to various departments. Company and statutory hygiene standards are maintained in all areas. Customer complaints. Reports, procedures and administration requirements are timorously submitted. Regular stock takes are conducted and orders placed accordingly Circulate throughout all restaurants, bars and banqueting departments, maintaining a high profile with customers and staff. Hold regular staff meetings. Aware of trends in the industry and make suggestions for improvement of the catering operation. Food and Beverage Personnel: Maintain appropriate standards of conduct, uniform and appearance of all front line employees. Check that all staff adhere to the rules and regulations of the hotel Assist the Management in the identification of training needs on an on-going basis. Assist with on-the- job training as required. F&B Administration & Revenue Control: Ensure that all necessary administrative procedures i.e. Day End etc, pertaining to your shift has been completed accurately. Balance and audit all figures to finalize and close off day end Ensure that all cash floats are maintained with an adequate amount of change at all times. Ensure that all voids are managed and signed off by management      
Megan Forg Consulting Auckland Park, Johannesburg, Gauteng, South Africa
Jun 07, 2017
Permanent
Advertising Sales Exec – Financial Publication Location: Auckland Park, JHB Salary: Negotiable (Basic + Commission)   Requirements: Advertising Sales experience in Financial Publications Proficient in MS Word, Excel, Power Point Experience in magazine advertising sales  Own transport Ability to work independently as well as in a team environment Valid ID and South African driver’s license   Duties: Selling advertising space Striving to meet target every month. Servicing existing client base and building new business relationships by means of face to face visits. Prospecting and developing potential clients for the publication. Attend product launches, exhibitions and conferences where applicable Collaborating with the team to ensure that the publication meets a standard to be proud of Ensuring sales and material deadlines are met Attend sales meetings with clients
Megan Forg Consulting Gardens, Cape Town, Western Cape, South Africa
Jun 05, 2017
Permanent
Sales Exec – Carpet/Flooring   Location: Gardens, Cape Town Salary: Negotiable Basic Salary + Car Allowance + Commission   Excellent opportunity for growth in an established company in the Carpet Industry.   Requirements: Knowledge of Carpet or Flooring Industry Sales and Customer Service experience Valid Driver’s Licence   Duties: Assisting clients in showroom Measuring onsite Estimating quantities and quoting clients Concluding the sale  
Megan Forg Consulting Kyalami Estate, Midrand, Gauteng, South Africa
Jun 05, 2017
Permanent
Pastry Chef   Location: Kyalami, JHB Salary: Market Related   Opportunity available at a world-class artisan Bistro, Bar & Venue specialising in accessible fine dining, styled events, High Teas, gourmet cakes & whiskey & wine tastings.   Requirements: 2 years' experience in a commercial kitchen environment. Culinary qualification essential Ability to manage and execute a constant and heavy load of pastry creations. Must have superior (and more than excellent) skills in cake decorating, baking, high teas, and desserts. Ability to produce superior quality while adhering to café guidelines. Must be able to produce all items from scratch. Must have good people skills and be able to communicate and work colleagues in a promotional and calm manner.
Megan Forg Consulting Durban, KwaZulu-Natal, South Africa
May 30, 2017
Permanent
Senior Programme Manager    Location: Durban, KZN Salary: R40k CTC (R34k basic + Provident + Medical Aid)   Purpose of the Role: To lead a team of Key Account Managers and Course Co-ordinators; to strategically manage the design and delivery of a range of innovative continuing education programmes and courses with a B2B orientation that meet the learning needs of a diverse range of clients, including private and public sectors; to conceptualise, design and customise courses to address specific client learning and development needs; to engage with clients at senior/executive level in understanding and advising on addressing specific learning and development requirements; to facilitate an optimal learning experience which underpins the value expectation for clients, through the use of the latest proven learning and development methodologies, using technology-based learner management tools and systems.   Requirements: Ideally a Master’s degree (preferably MBA). A relevant tertiary postgraduate degree qualification is essential.  Minimum of 5 years’ experience working as a senior member of a team in a corporate or tertiary education environment  Minimum of 3 years’ experience of management and/or supervision of a team Good understanding of developments in Higher Education sector Strong quantitative skills and financial literacy Project management capability Business and commercial acumen Client service delivery, commercial awareness and understanding of the concepts of value and ROI Understanding or adult learning principles and learning methodologies   Duties: Business Development Work closely with Marketing and Sales colleagues in engaging with clients to develop innovative management, leadership and execution capability programmes to address learning and development needs identified across diverse industry sectors. Develop and maintain positive relationships with faculty, speakers, corporate clients and delegates and managing the brand. Develop and write programme proposals in conjunction with local and international faculty. Manage stakeholders by initiating and maintaining relationships with those parties, both internal and external, who have a vested interest in the success of the programme Evaluate the learning needs of clients and co-design programmes to address these needs, aligned to changes taking place in the market which impact on the nature of business and organisation success.  Management of High Performing Team Member of Management Committee (MANCO) Lead a team of Key Account Managers and Course Co-ordinators in offering in excess of 35      programmes a year (varying in length form 1 day to 12 months) from inception to completion Agree key performance areas (KPAs) and personal development plans (PDPs) with team Liaise with heads of department and academic  faculty about course design and delivery Strategic planning for courses (1-3 year horizon) Implement effective performance scorecard to assess progress of department Manage budget and costs of course delivery   Systems Development and Technology Based Upgrades Integrate Learning Management System (LMS) with web-based information and registration on boarding processes (Word Press) for optimal performance. Manage and co-ordinate Customer Relationship Management (CRM) facility to ensure streamlined processes for delegates attending courses. Ensure that all finance-relevant information is obtained and forwarded timeously Manage complex routing and scheduling of a diverse range of short courses, including the co-ordination of logistical arrangements and relationships with providers (suppliers and facilitators) Oversee the evaluation of courses by delegates and clients and implement proactive steps to address improvements to the experience of delegates attending courses Compile detailed reports to include pricing, costing and profitability assessments of courses Design, Product Development and Client Liaison Ensure that the quality and content of the design of programmes and courses is of a high standard, and aligns with learning methodologies that deliver value for clients. Develop new offerings and courses on a regular basis that reflect the changing socio-economic environment and requirements for new knowledge and competencies to address challenges and opportunities in a changing world. Give input to decisions regarding admissions criteria for courses, commencement dates, course pricing, and communication channels.  Unique Projects: Including annual audit preparation Any other reasonably expected duties from time to time as indicated by the requirements of the company Host and facilitate events and programmes as required      
Megan Forg Consulting Randburg, Gauteng, South Africa
May 29, 2017
Permanent
Online Writer: Afrikaans   Location: Randburg, JHB Salary: R15k – R18k per month   Purpose of the Role: The successful candidate will be given the task of preparing content for online platforms, for an Afrikaans audience. The ideal candidate needs to have knowledge of website content publishing and have a broad understanding of social media platforms. The candidate must also have a key interest and understanding of South African and International mainstream television, especially Afrikaans programming, and must be prepared to work flexible hours and have a passionate learning attitude.   Requirements: Candidate should be able to speak, write and publish in Afrikaans (communication in English is necessary) Needs to be computer literate (experience with Apple Mac), and have advanced MS Office software skills (i.e. Excel, Powerpoint presentations) Experience with image editing software an advantage Experience with website content management tools needed Needs to be familiar with online and social media tools and platforms and publishing in a professional environment (i.e. Websites, Facebook, Twitter, YouTube, Instagram, Google Plus, Vine etc.) Qualification and experience in journalism and / or online media publishing required Experience / training in the television broadcast environment an advantage Skilled in running online and social campaigns Needs to be familiar with Afrikaans South African and international mainstream television entertainment Able to cover events doing live social media engagement from the event. Must pay attention to detail, be able to work under pressure, be pragmatic, disciplined, driven, solutions-orientated and have a passionate learning attitude The position advertised is on an annual contract basis Candidate must be prepared to work flexible hours, after 17:00 and weekends Own transport an advantage   Duties: Write engaging copy demonstrating the ability to translate broadcast events into news and feature articles Write various content types such as website copy, articles, headlines, image captions, video abstracts etc. Maintain and create original content for website and online platforms Upload, publish and promote content on the online and social platforms Researching, interviewing and sourcing information and news stories Working with video team on content for online and social platforms, required to attend shoots where necessary Coordinating and sourcing content Reporting and analysis of stats and trends Keep up to date with the latest social media trends and practices Enhancing online and social media strategies and implementation Cross-platform publishing with various CMS’s Management of social communities Required to be available for shifts including evening or weekends, project dependent
Megan Forg Consulting Durban, KwaZulu-Natal, South Africa
May 29, 2017
Permanent
Chartered Accountant   Location: Durban, KZN Salary: Negotiable   Assistant Manager - Transaction Services   Requirements: CA(SA) Qualified by December 2017 / early 2017 OR Maximum of 12 month’s post article experience Good interpersonal and client relationship skills; An interest in and knowledge of the financial markets; Problem solving capabilities; Innovation and idea generation; A desire to build on commercial and industry knowledge; Negotiations skills; Excellent verbal and written communication skills are essential, including the ability to write succinct, well-structured reports and client communications; A well-organised and self-directed individual who can relate to people at all levels of an organisation; Proven ability to multitask and ensure effective delivery of the priorities to meet targets and objectives; Ability to run independently with projects when necessary; Financial modelling skills; Excellent Report Writing skills Project and client management skills; Conflict management skill; A highly motivated, confident individual with presence; and Team player, who works effectively under pressure. The role will be full time and will be based in Durban, but it is envisaged that travel will be required to other locations in South Africa, other African countries as well as internationally.   Duties: The successful candidate will have a support role to play in the team across a broad range of transactions including acquisitions, disposals, valuations, financing, private equity, valuations, due diligence investigations, profit forecast and working capital reviews. The candidate will gain exposure to a wide range of clients, from global multinationals through to entrepreneurial, owner managed businesses, covering both domestic and cross border work.        
Megan Forg Consulting Sandton, Gauteng, South Africa
May 29, 2017
Permanent
PHP Developer Location: Sandton, JHB Salary: R35k per month   Requirements: A strong understanding of PHP Excellent experience with MySQL database design and development Well-versed in HTML, CSS, and Javascript – frontend development Knowledge of semantic HTML and experience implementing search engine optimisation techniques Experience with responsive development and frameworks Experience with interfacing with Web services and APIs using JSON/XML etc Supporting custom CMS/CRM development using PHP frameworks for example Laravel. Excellent WordPress development skills including the ability to extend this CMS as needed Experience producing documentation such as technical briefs, diagrams, test plans etc Experience with WordPress, Laravel, gulp workflow and git. Digital background Ability to research emerging technologies and identify possible applications internally and for clients Ability to drive new concepts and ideas internally, with the team, and for clients Ability to work in an Agile or Waterfall Environment as required Ability to work on multiple projects at one time   Duties: PHP development: Build web applications and websites using MVC frameworks. CMS Development: Build websites in WordPress. Web services and API integration. Develop system interaction or sequence diagrams. Perform or direct web site updates including editing web page content, or direct others producing content. Write supporting code for web applications or web sites. Design and implement web site security measures Create searchable indices for web page content. Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media. Implement tracking tags for a variety of applications. Collaborate with other developers, business analyst or other team members.
Megan Forg Consulting Woodstock, Cape Town, Western Cape, South Africa
May 24, 2017
Permanent
Senior BI Developer Location: Woodstock, Cape Town Salary: R700kpa   Purpose of the Role: The role understands application Data structures and develops long term sustainable data models. The candidate is responsible from Warehouse design to ETL development to MIS reports development and delivery.   Requirements: Bachelor’s Degree in Information Systems. 8-10 years’ experience in a technical/analytical role. Experience with Warehouse modeling, analytics and ETL tools Microsoft BI experience is added advantage. Strong experience with Oracle / Sybase. Strong Data Analysis Experience. Strong Dimension Modeling experience. Experience with testing tables and reports. Expertise on Microsoft BI platform – SSIS, SSRS, SSAS, Power Pivot. Expertise on Microsoft Share Point Portal. Experience on Business Objects and Crystal reports. Expertise in writing PL/SQL scripts, Procedure, triggers, cursors, packages. OBIEE will be added advantage. Expertise on time series, regression, and predictive analysis. Experience with testing tables and reports. Ability to establish and sustain strong business relationships and effectively prioritize business needs.   Duties: Gather requirements and define use cases. Translate business requirements into technical specifications (data models, event models, reporting output). Writing business cases, business requirements, functional specifications and user acceptance test cases and test for use by Systems. Assisting in the production of procedure documents and training material. Writing business cases, business requirements, functional specifications and user acceptance test cases and test for use by Systems Assisting in the production of procedure documents and training material Organizing and participating in User Acceptance testing and logging results Performing quality control and complying with performance standards/best practices Provide Support and help the support / Development team with trouble-shooting issues. Reporting