PMT Recruiters Rosebank, Johannesburg, Gauteng, South Africa
Feb 26, 2017Contract
Call Centre LearnershipsThe Call Centre Learnership Programme aims to develop Matriculants with no previous work experience.Learners that successfully complete our program obtain a Help Desk Level 2 qualification. Our 12-month programme consists of classroom training and workplace experience to identify and understand customer needs, delivering first class inbound and outbound customer service and sales whilst remaining committed to treating customers fairly. RequirementsGrade 12 with Mathematics/Mathematical Literacy Required SkillsComputer literacy – MS OfficeFluent in 2 South African languagesAttention to detailNegotiation SkillsTime Management Skills Essential CompetenciesRelating and networkingPersuading and influencingPresenting and communicating InformationDelivering results and meeting customer expectationsFollowing instructions and proceduresAdapting and responding to change Desirable CompetenciesWorking with peopleCoping with pressures and setbacksAdhering to principles and valuesInterested Persons are invited to fax their applications (coveringle / e-mail letter and detailed Curriculum Vitae (CV) to : 086 660 1061.If you do not receive a response within 21 days please consider your application unsuccessful, however we will keep your details on record for suitable future roles.