9 Customer Service jobs

Client Relations Executive   Location: Paulshof, JHB Salary: Basic salary plus commission plus cell phone allowance   About the Role: Opportunity available for an energetic, creative and well-spoken Client Relations Executive with great sales and interpersonal skills. Increase the portfolio of clients by signing new preferred media stores, generate ad sales, build and maintain relationships with selected stores, Regional Operations Managers (ROMs) and other key stakeholders.   Requirements: Matric/Grade 12 essential Minimum of 2-3 years’ Sales experience Must be fluent in Afrikaans Valid Drivers’ License Willingness to travel away from home Diploma in Customer Relations/Marketing would be advantageous Results-orientated Performing under pressure Presentation skills Customer Focus Negotiation skills/ Persuasiveness Social & Interpersonal Skills Entrepreneurship   Duties: Present, negotiate and sell strategically to achieve sales targets Build and maintain relationships with stakeholders  Sign up new stores Monitoring and reporting Administration  

Our customer service department is looking for hardworking, vibrant and self-motivated to work in call centre in Johannesburg. No experience is needed as training is provided. candidates must have good communication skills(Verbal & Written), Good attitude and ability to work in a team and conflict resolution skills. Successful candidates will be:- Answering incoming calls,Making outgoing callsProviding technical support.Ensuring that all communication/correspondences are done effectively and efficientlyEnsuring that all requests are resolved before ending the communication. .Customer Retention and churn are done within the organization.You must have grade 11 or 12 or its equivalent For applications call 0110795997 or alternatively WhatsApp 083 402 7521

Serves customers by providing product and service information; resolving product and service problems for various companies such as telkom Mobile, Mtn and Market Sa. Customer Service agents Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. For applications call 0110795997 or you can also WhatsApp 071 000 0568

Telecoms/PABX/Office Automation Sales Reps Required We are urgently looking for sales reps to join our team here at Thusano Group Cape Town as we are looking to expand our team. Incredible Commission structure We are looking for dynamic, hardworking, self-motivated individuals One-week training period Must have own car Please submit your CV No experience required If you have any further questions please don’t hesitate to contact me. Screening will take place Monday the 1st October, Tuesday the 2nd of October, Wednesday the 3rd of October and Thursday the 4th of October. Please advise what date would suit you. Job Types: Full-time, Commission only, Permanent

Location: Constantia, West Rand, Johannesburg Duration: Permanent Start Date: Immediate Type of Business: Specialised Insurance Remuneration: R10 000 - R15 000 highly negotiable depending on experience   Main Functions: Provide advice to policy holders on making a claim and the processes involved Collecting accurate information and documents to proceed with a claim Responsible for managing a claim from submission through to settlement Contacting trade associates from a network of approved professional and arranging for them to handle the repairs on a client’s property Monitoring the progress of a claim Taking responsibility for productivity and profit Providing excellent client service while confirming the extent and validity of claims, checking for any potential fraudulent activity   Requirements: Female (age between 22 – 30) Excellent matric results and varsity academic records(At least 1 A and a few B’s) Any COMPLETED BComm degree (we will consider BA if candidate excelled) Very presentable – position requires meeting with clients Salary: 100% negotiable – depending on qualification, age, experience etc. Fluent in English and Afrikaans- NOT Negotiable and very well spoken Excellent VERBAL and WRITTEN communication skills in both English and Afrikaans Fully computer literate Energetic with a positive and friendly attitude Professional and very presentable Logical thinker Self-Motivated Meticulous attention to detail Figure Orientated Must be able to provide excellent client services NO Relevant experience required - GRADUATES are welcome as an intensive 3 month training will be provided

HTN Attorneys requires Collections Consultants, preferably with experience, to join a high-performance call centre environment. Collections Consultants are responsible for calling customers to make arrangements to pay their outstanding debt. Job Description Make and receive calls to debtors to make payment arrangements regarding their outstanding debt, by using the applicable systems (Excalibur, Collect Smart) Ensure that you meet & exceed the daily, weekly & monthly operational targets and standards Ensure that you act with the utmost care, caution & respect towards debtors & clients of HTN Attorneys Ensure that you act within the parameters as set out within the DCA & NCA at all times and minimize the exposure of the company for complaints at any of the councils  

Great opportunity available for a Customer Relations Manager, This position will be a combination of PA, CRM and Social Media Manager.  Candidates MUST have experience in the following: The Automotive industry, Social Media and creative marketing on all platforms, Marketing, Staff training management, CSI follow-ups and control thereof for Dealership CSI achievements, Customer liaison and Events planning. The candidate must also be presentable and well-spoken, English and Afrikaans at least, an African language will be beneficial. R25 000.00 to R30 000.00 (Negotiable) Basic Salary on offer plus Medical aid and Provident fund. Send CVs in a Word format with a copy of your highest qualification and a copy of your ID to office@allstarplacements.co.za for more employment opportunities “Like” the All Star Placements Facebook page. Disclaimer: Dear Applicant, please note that if you are not contacted by All Star Placements within five days of your application you may assume that the application was unsuccessful (i.e. You do not adhere to the minimum standards for the position in question) your CV will however be placed onto our database for any future employment opportunities that may arise.

A great career opportunity at Afriforesight. We require an intelligent self-starter who is IT savvy and enjoys working with clients in a fast-paced entrepreneurial environment. Key responsibilities: - Build a close relationship with some of our clients to become able to anticipate their needs, remind them how our products and services could assist them. This also requires building up an excellent knowledge of our forecasting service. - Respond promptly to client enquiries and diligently maintaining our corporate client database. - Ensure that clients utilise our forecasting services optimally. This includes arranging meetings and presentations by our specialists as well as coordinating arrangements for our conferences and other events. - You will also become our IT go-to-person, maintaining the basics of our IT server and network, learning to trouble shoot basic apps and database queries. Minimum requirements: - 15 years work experience or University degree - Comfortable working in a fast-paced entrepreneurial environment - Have high client service orientation - Basic IT knowledge and interests - At least a B for Matric English or proven written English skills. Advantageous: - Previous experience in client services - Interest in global and economic affairs - IT experience Remuneration: Negotiable - depending on experience, skills and qualifications How to qualify for a response from us: Kindly write us a cover letter indicating clearly in half a page why we should consider you and email your CV to hr(at)afriforesight(dot)com.

A dynamic company that has spent the last few years developing leading technology for their financial services brand, which will transform the mobile payments landscape are looking for 2 x Telesales/Customer Relations Agents. You will contribute to developing their growing customer base and be required to enhance the customer experience by upholding the values whilst confidently and sincerely leading the customer on a "wow" journey through the brand sales funnel. THE JOB DUTIES• cold sales calls from databases and/or lists found or referrals and setting up appointments; • sales calls from warm leads from various marketing channels and activities;• converting merchants within the sales funnel;• post-sale call and email follow ups;• promotional or new product upsell/cross sell/service calls;• research new sales leads; • ensure all set company standards and targets achieved;• complete daily, weekly, monthly reporting and feedback loops as required;• provide proactive feedback regarding suggested changes or improvements to scripting, sales or service procedures that could improve the business;• sign-up merchants and assist them with FICA documentation required;• cold canvasing in line with monthly goals and target customer audience;• facilitate warmed leads with sign up process and documentation; • uphold company standards and values at all times when representing the brand; • keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly territory analysis; • monitor competition in the marketplace and share any relevant insights; • take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management; • maintain professional and technical knowledge through ongoing self and shared learning; • monitor and evaluate success and failure of conversion rates from the previous week and identify solutions to failed conversions THE JOB REQUIREMENTS1. proven track record delivering on sales targets and successfully dealing with customer relationships; 2. high sales focus and customer orientation;3. minimum 3 years tele sales, sales or customer service related experience; 4. excellent selling skills; 5. effective networking skills;6. excellent communication skills both verbal and written;7. must be fluent in English and preferably one other South African language; 8. experience in using a CRM tool for managing customers and any other knowledge of Zoho is advantageous; 9. intermediate knowledge using Outlook, Word, Excel, PowerPoint;10. intermediate knowledge of internet usage; 11. FICA training/experience advantageous; KEY ATTRIBUTES • high integrity • independent, driven and disciplined • street smart and commercial• not afraid of challenges, objections and rejection • confident and persuasive but not arrogant • results and solutions focused • high ownership and accountability • professional• willing to work a flexible schedule and overtime, if required THE PACKAGE • R6000 basic and attractive commission structure