BST Recruitment Gauteng, South Africa
Sep 16, 2016Permanent
We are seeking contact centre agents to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues for different companies, media, banking, networking companies, etc.Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in contact centre or related fields is not essential, as free induction training will be provided for a week before starting to work Ability to prioritise and multitask Positive and professional demeanor Excellent written and verbal communication skills For further information on how to apply please contact Mr. Sylvester on, 011 027 4602 or 063 1111 228. Alternatively, applicants can WhatsApp him at 078 383 0470 or 062 636 0590.